Questions to ask about your organisations, its plans and the place of your community and audiences. You could use the questions in a workshop/ discussions at the Unfreeze stage.
Use this tool to plot a "map" of the audience experience - what's good and bad about it, for all audiences or specific target groups. It could be a useful analysis tool.
Tool to help you consider and plot your organisations purpose and outlook
Find out more about Lewin's model and the concept of "unfreezing", or getting ready for change.
We found journey mapping a helpful tool to think about how we could improve audience's total experience.
Introduction to journey mappin